Terms of Service

1. Who may use the platform

You may use the platform if you have reached the age at which the law of your country allows you to enter into an agreement on your own, and you have the legal capacity to do so. If you act for a legal entity, you confirm that you are authorised to bind it.

2. Access is by invitation

Artist accounts are currently created by invitation. An invite link is personal, single-use and time-limited: it opens exactly one artist profile — the one it was issued for. Do not pass it on. Anyone who follows your link gains access to your catalogue.

3. Your account

Keep your sign-in credentials to yourself. You are responsible for everything done through your account. Tell us at once if you believe someone else has gained access.

The details you provide must be accurate and kept up to date. An account created with someone else’s data, or impersonating another person or artist, will be blocked.

4. Your content stays yours

Recordings, artwork, texts and other materials you upload remain yours. We claim no ownership of them.

To deliver a release to stores we need a licence to use those materials — its scope, term and territory are set out in the licence agreement, not here. Beyond what that agreement allows, we use your materials only to run the platform: storage, display in your account, and technical processing.

5. What you confirm about your content

By uploading material you confirm that you hold all the rights needed to distribute it, that all co-authors, performers and rights holders have been credited and have agreed to the distribution, and that the material infringes nobody’s rights and breaches no law.

If a claim is brought against us over material you uploaded, you undertake to settle it and to reimburse our losses.

6. What is not allowed

Uploading material you have no rights to, including other people’s recordings, samples and artwork. Passing yourself off as another artist or releasing under a name you have no right to.

Artificially inflating streams — bots, paid click farms, any manipulation of store statistics. Stores treat this as fraud: they withhold revenue, remove releases and may close the whole catalogue of the distributor involved. We pass the consequences on to whoever caused them.

Uploading material that is unlawful, incites violence or hatred, or involves minors in a sexual context. Interfering with the platform: circumventing access restrictions, automated scraping, load attacks, exploiting flaws.

7. Delivery to stores

We pass releases to stores and services through aggregators. The decision to publish, and the timing, rest with each store: we can prepare and send a release, but we cannot compel anyone to publish it. A store may reject or remove a release under its own rules, and we are not liable for such a decision.

Reports on streams and revenue reach us from stores with a delay of several months. That delay is theirs, not ours.

8. Our rights to the platform

The site, the account interface, the õzen name and logo, and the software behind them are ours. These Terms give you no rights to them beyond ordinary use of the service.

9. Third-party services

Signing in uses Google. Delivery uses aggregators and stores. Each of them has its own terms and privacy policy, and we do not control them. What data we pass on, and to whom, is set out in the Privacy Policy.

10. Availability

We aim to keep the platform running, but we do not promise uninterrupted operation. Maintenance, updates, failures at providers and circumstances beyond our control can make it unavailable for a time. Where we can foresee an interruption, we will give notice.

11. Suspension and termination

We may suspend or close an account if these Terms are breached, if the law is broken, if rights of others are infringed, or on a lawful demand of a competent authority. Where circumstances allow, we give notice first and explain the reason.

You may stop using the platform at any time. Closing an account does not by itself withdraw releases already published, and does not cancel amounts already earned: both follow the licence agreement.

12. Liability

The platform is provided as it is. To the extent permitted by law, we are not liable for lost profit, lost expected income from streams, or for the decisions of stores and aggregators. Nothing here excludes liability that cannot be excluded by law.

13. Changes to these Terms

We may amend these Terms. The current version is always on this page, dated at the top. Material changes will be announced in your account or by email. Continuing to use the platform after a change means you accept it.

14. Governing law

These Terms are governed by the law of the Republic of Kazakhstan. We would rather settle any dispute by negotiation; failing that, it is resolved in the courts at the location of õzen.

15. Contact us

LLP “OZEN XO”, BIN 190440002324, Republic of Kazakhstan. Email: admin@ozen.so.